COVID-19 UPDATEMarch 16th, 2020 in News
We would like to keep you updated on the measures we are taking to ensure service continuity during the Coronavirus (COVID-19) outbreak.
The Nexus office staff can now all now operate remotely to ensure there are no interuptions to our service during this time.
We have set the following points in place:
- We are in continuous contact via email and phone
- Customer services are available 24hrs per day and all over the weekend
- Resources such as email, phone, webchat, enquiry & quoting systems, price lists pdfs, mock ups, templates are available to all remote staff.
- We can hold your orders on site for as long as you need if your event has been postponed.
- We can turn around printed stock bags in just 5 days after artwork approval if you need more time to confirm.
- Alternative supplier & courier options are available to us in case our product and delivery sources are affected.
Our dedicated staff continue to produce high standard branded bags and promotional items during this period and deliver the very best in customer service.
Please get in touch if you have any queries.
The Nexus Collections Team